FOR COMMON FAULTY PART
FOR UNCOMMON FAULTY PART
Owning a KTM bike means getting the best of it all, be it performance, functionality or aesthetics, along with complete ease of mind. KTM motorcycles are backed with a warranty you can trust. In order to to minimise your waiting time and ensure a swift response, we have made our warranty application process streamlined and straightforward. Once your application has been filed, every step will be undertaken with great care.
Your application approval decision will be known in as fast as 60 minutes for common faulty part and 24 hours for uncommon faulty part so that the repair work required by your motorcycle can be carried out as soon as possible.
Carefully curated for your convenience, our fast, easy and reliable warranty claim process sees to it that the motorcycle defects are fixed in a timely manner.
All you have to do is follow these simple steps:
Go to authorize dealer workshop
Dealer check and evaluate (warranty terms and conditions apply)
Warranty claim submit by dealer
Defective part replace by the dealer
The warranty period begins on the day on which the vehicle is first put into operation. Any faults or defects must be reported to an authorised KTM dealer within the warranty period.
The period within which a warranty claim can be made depends on the model and is specified in the delivery certificate. KTM motorcycles that do not have a delivery certificate are excluded from the manufacturer warranty.
The customer must report faults or defects to an authorised KTM dealer by the end of the warranty period in order to effectively assert a warranty claim.
The KTM manufacturer warranty applies worldwide. Claims under warranty must be made to an authorised KTM dealer. The manufacturer warranty is linked to the vehicle. If the vehicle is sold during the warranty period, the provisions shall remain in force and can also be claimed by the new owner subject to compliance with the respective warranty terms and conditions and warranty periods.
Regular and proper service by an authorised KTM dealer, complying with the service intervals prescribed in the Owner’s Manual is a prerequisite for the warranty claims to remain in effect. When you take your motorcycle in for service, ensure that the proof of service is properly and fully entered in KTM Dealer.net (service registration number). You can check the service history via the website http://www.ktm.com in the service section. In the event of incomplete proof of service or if the service work is not carried out within the specified service intervals, the warranty claims will lapse.
KTM shall be entitled to reject warranty claims if and insofar as:
The above-mentioned exclusions shall not apply if and insofar as the customer establishes that the defect in respect of which the claim is made is not attributable to the reason for the exclusion.
The following are excluded from the manufacturer warranty: